I have an active subscription but the content is locked

If you are unable to access your subscription on the device that you purchased, please tap on the 'Restore Purchase' button in the app to unlock previous purchases again.

Can I share my subscription through Family Sharing?

If you have enabled family sharing for subscriptions, in your Apple account settings, then your family members should immediately get access to Kiddopia subscription without the need for a Kiddopia account.

How do I manage/cancel my Kiddopia Subscription?

Q: How do I manage/cancel my Kiddopia subscription?

To cancel your subscription, tap on the Manage Subscription button on the Settings page of Kiddopia, and follow the instructions listed to cancel a subscription.

Modified on: April 11, 2025

You can cancel your web-based subscription using the link below:

https://kiddopia.com/

After signing in to the website, you will see an option to Manage your subscription under Subscription Details.

If you are still unable to cancel your subscription, please send us the receipt that you have received in your inbox for the purchase of the subscription at support@kiddopia.com. Our team will be in touch with you.

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